Terms & Conditions

Last Updated: 09/05/2021

This document lays down the legal ground rules (“Terms”) for visiting buyibogaine.nl and buying any items we offer. Once you browse our pages or finalize a purchase, you commit to these rules. We ask that you go through this text with care.

Our relationship with you falls under the jurisdiction of Dutch law, namely the Burgerlijk Wetboek (Dutch Civil Code), pointing specifically to Book 6 (which details general contract guidelines) and Book 7 (covering distance sales) .

1. General Information

Our enterprise is formally enrolled with the Netherlands Chamber of Commerce (Kamer van Koophandel) . Operating straight out of the Netherlands, we align everything we do with Dutch and European Union legal codes.

2. Acceptance of Terms

By entering our online shop and securing any order, you verify that you:

• Have reached at least 18 years of age
• Possess the full legal standing required to sign off on a binding agreement
• Have read, fully comprehended, and consented to this entire agreement
• Intend to use our items strictly for research, traditional ceremonial, Addiction recovery, or collection purposes.

3. Products and Descriptions

We do our utmost to keep our descriptions, images, and technical specifications precise. Even so, keep in mind:

• Visuals of our stock serve purely visual, illustrative roles
• The physical item you receive might differ slightly from the photograph
• We cannot guarantee that every single product detail is totally free of mistakes
• Every single item is offered as botanical specimens for research, traditional ceremonial use, and collection purposes only

Important Product Disclaimers:

• These items are not medicines and are not intended to diagnose, treat, cure, or prevent any disease
• Both Iboga and ibogaine harbor severe health risks — including cardiotoxicity and potential fatality
• We urge you to seek medical screening and qualified supervision prior to any contact
• Buyers outside the Netherlands are solely responsible for verifying the legal status of these products in their own country

4. Pricing and Payment

Prices:

• We list all rates in Euros (€) , which include VAT (whenever it applies)
• Rates can shift at any moment without prior notice
• The rate displayed when you finalize your checkout is the absolute final price

Payment Methods:

We support these options for settling your bill:

• Credit Cards (Visa, Mastercard)
• Direct Bank Transfers (iDEAL, SEPA)
• Cryptocurrency

Payment Processing:

• We must receive your full balance before preparing your shipment
• We retain the right to turn down or cancel any purchase at our own discretion
• Failing to send payment means we will cancel your purchase request

5. Order Process

Step 1: You submit your order on our website
Step 2: An automated email receipt lands in your inbox (though this is not our final acceptance yet)
Step 3: Our team checks that your payment cleared and our stock is ready
Step 4: We email you a dispatch confirmation containing your parcel’s tracking code
Step 5: Your package goes out the door

Order Acceptance:

• We have the final say on rejecting or voiding purchases for any reason
• Should stock or logistics prevent us from sending your items, we will let you know and issue a complete refund

6. Shipping and Delivery

Handling Time:

We prepare packages within 1-2 business days following payment confirmation.

Delivery Options:

Delivery Windows (Estimates):

A quick heads-up: These shipping times are rough estimates. Customs hold-ups and other random issues can cause delays.

Plain & Discreet Packaging:

We send all parcels in plain, unmarked packaging to respect your privacy. No branding or label on the outside will ever give away what is inside.

Customs Fees and Import Taxes:

• Orders crossing borders might get hit with import taxes or customs fees
• Paying these extra fees is entirely the buyer’s responsibility
• We cannot take blame or step in if customs agents hold up or confiscate your package
• Before ordering, buyers outside the Netherlands must verify the legal status of these products locally

Risk of Loss:

• Ownership and the risks of transit shift over to you the moment we hand the package to the shipping carrier
• Our team cannot be held responsible for packages that get lost, stolen, or damaged once they leave our hands

7. Right of Withdrawal (Cooling-Off Period)

According to Dutch consumer law (Article 6:230o of the Dutch Civil Code), you are entitled to cancel your purchase within 14 calendar days after your products arrive .

Steps to Cancel:

1. Reach out to us within 14 days of your delivery date
2. Send the items back to us in their pristine, original state
3. You must cover any return mailing costs yourself

When Withdrawal Does Not Apply:

• Items that were sealed and are unfit for return due to hygiene or health-protection standards (such as opened powders or capsules)
• Any goods that we have customized or personalized expressly for you

How Refunds Work:

• We will pay back the original purchase amount (not counting the initial shipping fees) within 14 days of getting the returned items back
• Your money will go back onto whatever payment method you initially used

8. Returns and Refunds

Our 30-Day Satisfaction Guarantee:

We back every single product we sell with a 30-day satisfaction guarantee.

Rules for Returns:

• Items must remain entirely unopened and sealed inside their original packaging
• You must send along the proof of purchase with your return shipment
• Paying for return shipping remains the buyer’s responsibility

If Items Arrive Damaged or Wrong:

• If a product turns up broken or is the wrong item altogether, drop us a line right away at [email protected]
• We will coordinate a replacement shipment or a refund without charging you a single extra cent

The Return Steps:

1. Send an email to [email protected] and include your specific order code
2. We will provide step-by-step instructions on how to ship the package
3. Mail the items back to our address
4. As soon as we receive and check the condition of your package, we will issue your refund

9. Disclaimer of Liability

Products:

• We sell all of our items “as is” without any promises or warranties of any kind
• We cannot guarantee that these items will fit your personal expectations or research targets
• Our company takes no responsibility for any harmful side effects or outcomes that happen from using these products

Health and Safety Warnings:

• Both iboga and ibogaine carry severe health risks, including cardiotoxicity (specifically QTc prolongation) and potential fatality
• We strongly advise getting a thorough medical checkup and securing qualified supervision beforehand
• We are not legally responsible for any bodily harm, injuries, damages, or deaths that arise from handling or taking these products

RIVM Official Advisory:

The Dutch National Institute for Public Health and the Environment (RIVM) warns citizens not to use herbal formulas containing Tabernanthe iboga. This is due to known risks of serious heart rhythm issues that can lead to death .

10. Legal Disclaimers

🇳🇱 Legal Standing in the Netherlands:

Inside the Netherlands, iboga and ibogaine are not banned by the Opium Act. However, they are not registered as medicines under the Dutch Medicines Act (Geneesmiddelenwet). This means nobody can sell or distribute them as medical treatments .

Product Disclaimer:

Every item we sell is offered as botanical specimens for research, traditional ceremonial use, and collection purposes only. They are not medicines and are not intended to diagnose, treat, cure, or prevent any disease.

International Buyers:

We will support you closely right up until your shipment safely arrives.

11. Intellectual Property

Everything displayed on this site — including all articles, photos, brand logos, and artwork — belongs to buyibogaine.nl and falls under the protection of copyright and intellectual property laws. You are forbidden from copying, sharing, or using our materials without our express written consent.

12. Governing Law and Disputes

This agreement is built upon and ruled by the laws of the Netherlands. If any legal disagreements crop up regarding these conditions or your visits to our site, they will be handled solely by the courts of the Netherlands.

If you are a consumer and want to resolve a dispute, you also have the option to reach out to the Dutch Consumer Complaints Board (Geschillencommissie) : www.degeschillencommissie.nl.

13. Changes to Terms

We may modify these terms of service whenever necessary. Whenever we make changes, we will post the update on this exact page and change the date at the top. If you keep visiting our site after those changes go live, it means you accept the revised rules.

14. Contact Us

If anything in these terms is unclear or you have questions, please reach out directly:

Email: [email protected]